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Who’s bought the T-shirt? From toilet cleaners to TV programmes and high fashion to pharmaceuticals we’ve explored almost everything, everywhere.

Ethnographic Research – The Chinese Opportunity

When Johnson & Johnson wanted to launch Nicorette into the potentially lucrative Chinese market they challenged us to investigate how and why people smoked in China and what would motivate them to stop.

Through contextual and ethnographic research, we conducted observational, in depth interviews across a number of provinces including Shanghai and Beijing as well as deep contextual research to create a launch strategy which was used to brief global and local teams.

Our Thoughts

Master planning from the horses mouth

5 minute movie of Jeremy, Sense founder and CEO at a conference recently discussing Master Planning, socialising insights on FYI and how the Sense approach solicits insights from articulate and extreme users compared to the more traditional approach outlined by… visit blog

Meet the Network

Deborah Ball

Tell us the last thing that you recommended to a close friend and why: To always tell me anything even if it makes her hate herself, because I never will.